Information collected through Shopify’s APIs

Product information is stored in the Merchant's Vudoo Account when products are imported to include in Video Projects.

Information collected directly from the merchant

Only essential store Information is stored as part of the app installation i.e store ID, URL, name, contact and currency information.

Information collected directly from merchants’ customers

All personal data captured by Vudoo’s in-video shopping is passed directly on to the Shopify merchant store through API so no customer data is stored by Vudoo.

Vudoo collects anonymous performance data which is available to merchants in their Vudoo Account.

Use of the information collected

Product information - this is used to add products to Video Projects without performance impacts.

Anonymous performance data - Collected for analytics purposes.

Retention of data collected

All data collected will be retained in accordance with Vudoo data retention policies, A Vudoo customer (Merchant) can request the removal of their data at any time or when they close their account or uninstall the application.

Location of data processing

The Vudoo interactive video platform is available in several geographical regions. Vudoo customers (Merchants) can select the region they wish to use for data processing and storage to avoid data processing and storage in another region or country.

Storage and security

We will take reasonable organizational, technical, logical and physical security measures to protect Information, and will comply with national and local laws and regulations pertaining to data collection and use.

Due to the nature of the internet we cannot guarantee the security of any information on or transmitted over the internet. We may from time to time update this Privacy Policy to reflect changes in laws, the storage and transmission of data and our practices.

Contact

If you have any questions relating to the privacy of this application please contact us at shopify-app@vudoo.com.